Welcome To White Horse Pottery
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How To Order

 

All items can be purchased with the secure shopping cart.   The cart supports secure encrypted online credit card payments with Visa, MasterCard, Discover,  American Express and PayPal.

All sales will be confirmed by email within twenty-four to forty-eight hours, please email if you do not receive a confirmation or if you have any questions.

   


 

Shipping and Shipping rates

Orders shipped within the United States are shipped  by UPS Ground or by the United States Postal Service.    Items in stock will take approximately 5 to 14 days to arrive, excluding weather delays. 

I automatically insure items over $100.00 in value, that are shipped through the Postal Service.  

International Orders  Please email for an international shipping quote.  International orders are shipped by International Priority Mail.     All taxes, vat taxes, and duties are the responsibility of the purchaser.

 For more information and where I ship internationally,  click here for more information on overseas orders and International shipping,   or contact me for more information.


 

Satisfaction And Return Policy

I want you to be happy with your purchase, if you are not satisfied, simply return it within 7 days of receipt for a refund, less shipping.  Refund will be issued when the item has been returned.  All items must be unused and returned with the original and necessary packing materials to prevent possible breakage.  (Buyer will be responsible for any return postage and any packing charges.) 

Items shipped by UPS:  If any item is damaged by UPS please contact me immediately, your UPS driver must verify and inspect damages before I can issue a refund or credit.

 


 

How It is Shipped:

All Pottery is wrapped in paper, bubble-wrapped and double boxed with cushioning for safety.